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Poggesi Support

FAQ

We have compiled the questions most frequently asked by our clients and partners to provide immediate support on the principal technical and logistical aspects of Poggesi parasols.

Technical clarity · Bespoke support

Immediate answers for clients, architects and Poggesi partners

Poggesi parasols are conceived as durable architectural objects. This page gathers the essential information on construction, personalisation, wind resistance, professional support, after-sales service and spare parts, helping you make every decision with confidence.

Made in ItalyTuscan craftsmanship and technical precision
BespokeColours, finishes and fabrics for each project
3D filesSupport for architects and designers
ServiceAuthorised dealers and original spare parts
How is a Poggesi parasol made?

We unite Tuscan craftsmanship with patented technologies. Every parasol is entirely Made in Italy, where the expertise of our master craftsmen ensures an attention to detail and an aesthetic refinement that standardised processes simply cannot replicate.

Can I personalise the colours of the fabrics and structures?

Bespoke personalisation is our defining strength. You may choose from an extensive range of aluminium finishes and a wide selection of solution-dyed acrylic fabrics, coordinating your parasol with the colour palette of your project.

Can I commission a bespoke parasol for my space?

Absolutely. Exclusive personalisation is in our DNA. We offer the possibility of creating bespoke solutions that reflect your vision and integrate harmoniously into your existing outdoor setting, delivering a distinctive aesthetic and an understated presence in any architectural context.

What kind of support do you offer architects and designers?

We develop solid professional partnerships, offering dedicated support throughout the realisation of unique projects. We provide technical documentation, 3D files and specialist consultation, ensuring every installation meets the precise technical and aesthetic specifications of the project.

Are Poggesi parasols wind-resistant?

Yes. Every Poggesi outdoor umbrella is designed and tested to guarantee stability and safety. For particularly exposed settings, such as elevated terraces or coastal locations, we recommend our models with ballasted bases and reinforced structures.

How is the after-sales service managed?

The continuity of Poggesi value is guaranteed by a capillary service network. After-sales support is managed directly by the authorised dealer who oversaw the supply, ensuring rapid, local assistance. Poggesi continuously supports its partners by providing specialist technical consultation and up-to-date documentation, so that every intervention preserves the structural integrity and parasol’s original aesthetic.

How can I request assistance or spare parts?

For technical assistance or original spare parts, please contact the point of sale where your purchase was made. We supply our partners and dealers with original mechanical and fabric components, ensuring parts availability even for our heritage models. This network approach allows us to deliver rapid assistance, backed by the technological strength of our parent company.

What is the average lifespan of a Poggesi parasol?

A Poggesi parasol is not a seasonal purchase: it is a genuine long-term investment. Through the exclusive use of carefully selected premium materials and aluminium structures with stainless steel hardware, our products maintain consistent performance and functionality over time, standing up to even the most demanding atmospheric conditions.

Poggesi Support

Need guidance for your project?

Our team and authorised partners can help you choose the right parasol system, define finishes and fabrics, and plan the technical details of your outdoor installation.